Tech, Telco & Digital

Offshore outsourcing solutions for Technology, Telecommunication & Digital businesses

Benefits

How Tech, Telco & Digital businesses can benefit from outsourcing.

Digital transformation emphasizes the need for speed, agility, and flexibility. Scale up operations while saving operational cost with our offshore staffing solutions.

Business process outsourcing provides Tech, Telco & Digital businesses with access to a pool of highly qualified tech professionals that are challenging to source locally.

Even large businesses have difficulties with setting up additional in-house teams, especially for IT and offshore support services. Outsourcing will ensure your business has the flexibility, adaptability, and resilience to grow in a highly dynamic business environment.

Scale Up Operations

Fast growing companies need to be able to scale quickly. Business process outsourcing services enable you to build teams with more people and skills.

Innovate with Emerging Technologies

Expand your team’s capability with outsourced tech & digital professionals that specialize in cloud technology, data science, artificial intelligence, and more emerging technologies.

Enhance Customer Service and Tech Support

Deliver the service levels your customer expects. Outsourcing your customer service and tech support functions is a way to extend your business hours or implement 24/7 support.

Reduce Operational Costs

Hire up to 3 highly-skilled offshore talents for the same cost as 1 local staff, and achieve significant annual cost savings of 70% per employee compared to your local market.

Compete Effectively

Outpace the competition through talented team members, reduced costs, and a global business model with the ability to scale as needed.

Enter New Markets

Operate in different time zones and benefit from a footprint in Asia. Support your business goal of reaching new markets.

Roles

Find highly skilled offshore talent for Tech, Telco & Digital roles.

Satellite Office can recruit and manage industry-experienced professionals across all areas of your business requirements. Hire up to 3 skilled offshore talents for the same cost as 1 local staff, while benefiting from scalable arrangements and exceptional quality of work through Satellite Office’s highly consultative offshore staff leasing and offshore outsourcing solutions.

Digital marketing

Web Design
Multimedia Designer
Video Editor
SEO/SEM Specialist
Social Media Manager

Content Production

Content Writer / Copywriter
Graphic Designer
Content marketing Manager
Video Editor / Animator

Performance Marketing

Search Engine Optimization (SEO) Specialist
PPC Manager
Digital Marketing Manager
Email Marketer
Marketing & Data Analyst
Media Planner and Buyer

Finance and Accounting

Finance Assistant
Account Payable Assistant
Billing and Collections Specialist
Payroll Specialist
Purchasing Officer

IT & Software Development

Web Development
Mobile Applications Development
System Development
Back-End Development
API Development
Software Tools Development

Customer Service

Customer Service Representative
Customer Experience Specialist
Data Entry Specialist
Account Manager
Sales Support
Outbound Technical Sales Consultant

Back Office Support

Admin Assistant
Recruitment Specialist
Sourcing Specialist
Operations Manager
Supervisor, Team Leaders
Executive Assistant
Human Resources Specialist

Case Study Technology Client.

About the Company.

Professional Advantage helps global clients with business intelligence, digital workplaces and cloud services. They have over 5,250 man-years of employee service over the past 30 years and have worked with over 6,000 clients and completed over 4,500 projects in the past 10 years.

Industry: Information Technology and Services
Total Employees: 200+
Headquarters: Sydney, Australia
Client of Satellite Office since: 2015

“We’re more than happy to recommend Satellite Office to any organization looking to offshore.”

Michael Foertsch
Business Manager at Professional Advantage

Outsourcing drivers.

Professional Advantage needed to expand its team to grow globally and cover new markets in a cost-effective way.

Quality issues with the company’s existing offshore team
Unable to recruit the required the right candidates
Low quality offices making it difficult to attract staff
Poor response time from current provider to any request

Our Solution.

The company engaged Satellite Office to manage the transition of their existing team. We understood their business and staffing requirements to source the right candidates. They had plans to double their business but with the help of Satellite Office they had grown x3 times the size in the first 12 months.

Provided quality location and facilities which helps attract talent
Recruitment experts focused on sourcing the required talent
Worked together on an office fit-out tailored to their needs
Management team from Australia visit the Philippines office on a rotating roster
Staff have a monthly budget for social activities and teams take turn choosing an activity encouraging a good team culture

Results.

Offshore team growth from 10 initial employees to 54 employees with Satellite Office today
Annual savings of $2.8 million, with an average annual savings of $52K per person

Get more detailed insights on how we can help you.

Our Proven Process

Outsourcing Made Easy.

A consultative approach built for transparency and success.

Step 1

Sourcing and screening

Create the job specifications for the roles you want to fill.

Step 2

Candidate assessment

We provide a custom proposal based on your requirements.

Step 3

Recruitment

Once you approve the proposal, we source the best talent for your roles.

Step 4

Interview

You choose the ideal candidate from the applicants we shortlist.

Step 5

Start

We set up the office and take care of IT, HR, and payroll needs of your new team.

Step 6

Ongoing support

We take care of your team’s continuous upskilling through our industry-leading L&D system

Future-proof your business. Build your offshore team today.

FAQs

Frequently Asked Questions to help you with your offshore staff leasing requirements

How can offshore outsourcing help my business?

Satellite Office partners with many Tech, Telco, and Digital organizations globally. Our partners benefit from all of the following:

Scale operations
Improve on business strategies
Reduce operational costs by up to 70%
Innovate through technology
Enhance customer support
Enter new markets.

In addition, Satellite Office is the only known provider with highly skilled and experienced management teams based permanently in Australia, the US and the Philippines.

How does Satellite Office help find the right staff for my role?

Satellite Office offers a consultative account management approach to outsourcing, which means that we partner with you through every stage of the outsourcing process. We help refine your role and then vet the highest quality candidates that perfectly match your business and open position. Our support doesn’t stop when your recruitment is delivered. We continue to nurture and manage the selected staff to ensure high quality standards and customer satisfaction.

What are the benefits of outsourcing?

Outsourcing gives your business access to experienced English-speaking professionals with up to 70% in cost savings. Satellite Office helps build dedicated offshore teams that are flexible and integrate seamlessly with your onshore teams, helping your business run faster and more efficiently, with less overhead costs.