Tech, Telco & Digital

Offshore outsourcing solutions for Technology, Telecommunication & Digital businesses

Benefits

How Tech, Telco & Digital businesses can benefit from outsourcing.

Digital transformation emphasizes the need for speed, agility, and flexibility. Scale up operations while saving operational cost with our offshore staffing solutions.

Business process outsourcing provides Tech, Telco & Digital businesses with access to a pool of highly qualified tech professionals that are challenging to source locally.

Even large businesses have difficulties with setting up additional in-house teams, especially for IT and offshore support services. Outsourcing will ensure your business has the flexibility, adaptability, and resilience to grow in a highly dynamic business environment.

Scale Up Operations

Fast growing companies need to be able to scale quickly. Business process outsourcing services enable you to build teams with more people and skills.

Innovate with Emerging Technologies

Expand your team’s capability with outsourced tech & digital professionals that specialize in cloud technology, data science, artificial intelligence, and more emerging technologies.

Enhance Customer Service and Tech Support

Deliver the service levels your customer expects. Outsourcing your customer service and tech support functions is a way to extend your business hours or implement 24/7 support.

Reduce Operational Costs

Hire up to 3 highly-skilled offshore talent for the same cost as 1 local staff, and achieve significant annual cost savings of 70% per employee compared to your local market.

Compete Effectively

Outpace the competition through talented team members, reduced costs, and a global business model with the ability to scale as needed.

Enter New Markets

Operate in different time zones and benefit from a footprint in Asia. Support your business goal of reaching new markets.

Roles

Find highly skilled offshore talent for Tech, Telco & Digital roles.

Satellite Office can recruit and manage industry-experienced professionals across all areas of your business requirements. Hire up to 3 skilled offshore talent for the same cost as 1 local staff, while benefiting from scalable arrangements and exceptional quality of work through Satellite Office’s highly consultative offshore staff leasing and offshore outsourcing solutions.

Design & Content Production

Digital Marketing

Finance & Accounting

IT & Software Development

Customer Service

Back Office Support

Case Study Technology Client.

About the Company.

A company that helps global clients with business intelligence, digital workplaces, and cloud services. They have over 5,250 man-years of employee service over the past 30 years and have worked with over 6,000 clients and completed over 4,500 projects in the past 10 years.

Industry: Information Technology and Services
Total Employees: 200+
Client of Satellite Office since: 2015

“We’re more than happy to recommend Satellite Office to any organization looking to offshore.”

Michael
Business Manager

Outsourcing drivers.

The company needed to expand its team to grow globally and cover new markets in a cost-effective way.

Quality issues with the company’s existing offshore team
Unable to recruit the right candidates

Our Solution.

The company engaged Satellite Office to manage the transition of their existing team. We understood their business and staffing requirements to source the right candidates. They had plans to double their business but with the help of Satellite Office they had grown x3 times the size in the first 12 months.

Dedicated recruitment experts focused on sourcing the required talent
Collaborated with client in developing an office fit-out designed to attract and retain talent

Results.

Their offshore team grew from 10 initial employees to 54 employees with Satellite Office today.

Get more detailed insights on how we can help you.

Our Proven Process

Outsourcing Made Easy.

A consultative approach built for transparency and success.

Step 1

Sourcing and screening

Create the job specifications for the roles you want to fill.

Step 2

Candidate assessment

We provide a custom proposal based on your requirements.

Step 3

Recruitment

Once you approve the proposal, we source the best talent for your roles.

Step 4

Interview

You choose the ideal candidate from the applicants we shortlist.

Step 5

Start

We set up the office and take care of IT, HR, and payroll needs of your new team.

Step 6

Ongoing support

We take care of your team’s continuous upskilling through our industry-leading L&D system

Highly qualified offshore talent with specialized skills that match your growth needs and company culture.

Customer Service & Sales.

Outsourcing your customer service and sales can deliver improvements to your customer support team while providing additional benefits in terms of scalability and flexibility through our staff leasing services. The candidate pool of customer service and support representatives in the Philippines is vast, and the roles cover voice, chat, and email.

Finance & Back Office.

There is a wealth of talented, qualified finance professionals as well as other back-office disciplines available across a broad range of functions such as finance and accounting, accounts receivable & payable, compliance reporting, data entry, payroll-related matters, and more.

IT & Software Development.

The Philippines is a global leader in providing IT and software development skillsets. Satellite Office can manage the recruitment of talented software, web and mobile developers, designers, and programmers, and create the client’s own team in executing software development projects.

Digital Marketing.

The Philippines is a global leader in supporting companies all over the world with access to offshore digital marketing teams. With today’s proliferation of digital channels and intensified competition, it’s increasingly challenging to secure the right talent. Satellite Office can help you find the right candidates for the roles you seek.

Creative Design & Content.

Outsourcing to the Philippines creative services, such as website layouts, graphics, and web design, creation of marketing collaterals, videos, and digital content, is a cost-effective solution to beat the talent shortage, by tapping into the vast talent pool in the Philippines.

Future-proof your business. Build your offshore team today.

FAQs

Frequently Asked Questions to help you with your offshore staff leasing requirements

How can offshore outsourcing help my business?

Satellite Office partners with many Tech, Telco, and Digital organizations globally. Our partners benefit from all of the following:

Scale operations
Improve on business strategies
Reduce operational costs by up to 70%
Innovate through technology
Enhance customer support
Enter new markets.

In addition, Satellite Office is the only known provider with highly skilled and experienced management teams based permanently in Australia, the US and the Philippines.

How does Satellite Office help find the right staff for my role?

Satellite Office offers a consultative account management approach to outsourcing, which means that we partner with you through every stage of the outsourcing process. We help refine your role and then vet the highest quality candidates that perfectly match your business and open position. Our support doesn’t stop when your recruitment is delivered. We continue to nurture and manage the selected staff to ensure high quality standards and customer satisfaction.

What are the benefits of outsourcing?

Outsourcing gives your business access to experienced English-speaking professionals with up to 70% in cost savings. Satellite Office helps build dedicated offshore teams that are flexible and integrate seamlessly with your onshore teams, helping your business run faster and more efficiently, with less overhead costs.