Case Study

How Satellite Office helped CH2 to expand their Finance and Administration offshore teams


CH2 is Australia’s leading integrated distributor of pharmaceuticals, medical consumables, nutritional, OTC, equipment, and veterinary products servicing the healthcare market and is proudly Australian-owned and operated. ​

Our Solution.

CH2 needed to reduce costs and gain operational improvements. ​

CH2 and Satellite Office took a strategic approach to building their team, starting by hiring their leadership team first. They then invested in their team’s success by providing a two-week training session in Australia, where they learned about CH2’s unique company culture. The leadership team was then empowered to recruit their own staff, following a phased approach with long-term goals set upfront. The company also implemented a detailed plan to meet specific timeframes and took a consultative approach with the Satellite Office management team throughout the process. This approach ensured that CH2 was able to build a highly effective team that was aligned with the company’s culture and long-term goals.

CH2 logo - Satellite Office Outsourcing Offshoring Staff Leasing Philippines



Logistics & Supply Chain​

Key Outcome

CH2 currently manages a remote team of almost 20 members within Accounts Payable, Accounts Receivable, and Data Administration.

A remote back office team covering:

  • Customer Service
  • Pricing Administration
  • Accounts Payable
  • Accounts Receivable

Offshore roles

Customer Service Team

  • Customer Service Officer​
  • Data Entry Specialist

Pricing Admin Team

  • Data Admin Team Leader​
  • Product Admin Officer​

Accounts Payable Team

  • Accounts Payable Team Lead​
  • Accounts Payable Clerk​
  • Accounts Payable Officer​

Accounts Receivable Team

  • Senior Accounts Receivable Officer​
  • Accounts Receivable Banking Officer​
  • Accounts Receivable Admin Officer​

Our team in the Philippines is an extension of our Sydney team and that wouldn’t be possible without the support from Satellite Office .

Glen RobinsonVP of Customer Experience, Pet Circle


Frequently Asked Questions to help you with your offshore staff leasing requirements

What is the total cost for the Leased Staff?

The total cost for the Leased Staff is an all-inclusive fee including 2 components, being the Direct Leased Staff Costs as well as the Monthly Solution Fee:


Satellite Office does not include any mark-up or generate any fees for the Direct Leased Staff Costs. These costs include Gross Salary, Mandatory 13th Month Pay, Private Medical Insurance and Employer Statutory Costs. These costs can also include optional staff bonuses, or the provision of a free lunch.

The Monthly Solution Fee includes the provision of the complete Managed Solution, including Serviced Office, Staff Leasing, IT Support, HR, Payroll and other offshore support services.

Is there a minimum or maximum number of Leased Staff members I can hire through Satellite Office?

There is no minimum or maximum number of Leased Staff team members you can hire through Satellite Office. The model is effective with a team of as little as 1 staff and upwards to large teams of more than 100 staff, with flexibility to scale up and down.

Is there a minimum term required under the Full-Service Model?

Yes. Minimum term is 6 months. Some of our clients choose to sign longer-term agreements to enjoy improved terms.

Read more FAQs

Contact us for a free consultation on outsourcing strategy.

Outsourcing and offshoring can help you lower your operating costs. Get an in-depth assessment and find out more about the cost-saving options you can expect.

Hire up to 3 talent for the cost of 1 local staff
Highly-skilled Filipino talent recruited to suit your requirements
Flexible options from 1 to 100+ staff
Flexible work setup across Work-From-Home and Work-From-Office options
Execution focused on delivering performance improvements
Proven success track record for global clients
August 21, 2023

Unlocking the Power of Recruitment Seasonality in the Philippines

Recruitment seasonality holds the key to optimizing talent acquisition strategies. By recognizing the recurring patterns in talent availability, businesses can align their hiring initiatives with periods of increased talent supply,…
Outsourcing and offshoring
August 14, 2023

Steps to IT Outsourcing Success

In today's rapidly evolving business landscape, organizations are turning to IT outsourcing as a strategic solution to enhance operational efficiency and competitiveness. By entrusting specialized IT tasks to external service…
Outsourcing and offshoring
August 14, 2023

Top 5 Benefits of Outsourcing Tech Support

In today’s dynamic business landscape, efficient tech support is vital to ensure smooth operations and achieve customer satisfaction. Many businesses today take advantage of offshoring their tech support to ensure…

Future-proof your business. Build your offshore team today.