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The Philippines is known as one of the top countries for outsourcing services globally. It is home to some of the biggest providers of offshore outsourcing or BPO.

outsourcing customer service - outsourcing companies in the Philippines

The BPO sector is one of the main drivers of the Philippine economy and one of the biggest contributors to the country’s GDP at over 11%. With an employee population of around 1.2 million, the BPO sector is seen as one of the fastest-growing industries in the Philippines projected to generate revenue of up to USD 40 billion by 2022. The massive growth prospects in the industry consistently attract foreign investors to the country. 

If you’re planning to offshore and build your own dedicated team in the Philippines, here are the top five offshoring companies in the Philippines that you should consider.

  1. Satellite Office

Satellite Office is one of the most preferred offshore outsourcing Philippines. Led by outsourcing experts from Australia, the Philippines, and the U.S. with more than 20 years of BPO experience, the company has a proven track record of assisting SMEs from around the globe to build and manage a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. Satellite Office’s tailored offshore outsourcing solutions allow businesses to have full control of their remote team’s productivity, output quality and targets while providing expert recruitment, payroll, HR, IT, infrastructure, and account management support to make managing offshore employees as simple as possible. 

Through their partnership and consultative approach, Satellite Office is able to help clients from various industries to scale and future-proof their business, and rise above the talent shortage and rising labor costs. The company has also seen significant steady growth since its establishment in 2013. Satellite Office was included in Financial Times’ top 500 high-growth companies in the Asia Pacific, ranking 358th overall, and 60th in Australia.

To know more about Satellite Office and its services check our about us page.

  1. Accenture Technology Solutions, Inc.

Established in 1985 by Frank Holz, Accenture, Inc. is also regarded as one of the best BPO companies in the Philippines. As of 2017, Accenture has almost 70,000 employees and owns five verticals in the fields of technology, consulting, strategy, operations, and digital. Accenture provides unmatched services to over 40 industries.

  1. Sitel Philippines Corporation

Sitel has an established presence across the country with around 12 outsourcing centers. It was founded in 2000 and has more than 20,000 thriving Filipino talent. Since its establishment, Sitel Philippines Corporation has seen significant growth and expansion. They offer outsourcing services to various software, technology, finance, and distribution industries all over Metro Manila and several provinces in the country.

  1. Convergys Philippines, Inc.

Convergys has multiple offices and a prominent presence in the Philippines. Incorporated in 2003, the company now has more than 55,000 professionals working in the Philippines in more than 27 contact centers in various regions of the country.

  1. 24/7 Customer Philippines, Inc.

24/7 Customer Philippines, Inc. is another known BPO company in the Philippines. It was established in 2000 by Shanmugam Nagarajan and P. V. Kannan. It offers artificial intelligence (AI) solutions to industries such as retail & e-commerce, finance, travel & hospitality, insurance, and telecommunications. 24/7 Customer Philippines, Inc. has around 15,000 plus employees in the Philippines.

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